party decorations and supplies - discount party decorations - sydney balloon store

(02) 9898 1388

Shipping Policy

 

Celebrating Events and Entertainment will endeavour to meet all your requirements with product availability and service, however if a product within your order is unavailable we will contact you immediately and advise you of alternative options prior to processing payment. Occasionally the products viewed on the website may vary to the image due to newly updated product ranges.

Celebrating offers our customers a flat postage and handling fee of just $9.95 regular post (including GST) per delivery to any location in Australia.

Occasionally we may need to charge a higher postage amount due to the total weight of your items, bulkiness of items or other reasons. When reviewing your order, should additional charges need to be added we will contact you immediately.

Note: Pinata's and 30 metre room rolls delivered outide of Sydney will incur and additional postage fee. This will be calculated after an order has been placed depending on Shipping Address.

Once the order has been confirmed and payment has been cleared into our account, your order will be dispatched.
DELIVERY TIMES FOR AUSTRALIA POST (REGULAR POST)

Based on weight, size and destination, estimated delivery times are as follows:
Sending parcels within the same state
Service Posted for delivery Delivery by (business day after posting)
Regular parcel Within metropolitan areas of capital cities, or within the same city or town or environs Next day
  Between a metropolitan area of a capital city and country locations * 1-3 days
  Between country locations * 1-4 days
Express Post parcel Between places in the Express Post network Next day
Sending parcels to other states
Service Posted for delivery Delivery by (business day after posting)
Regular parcel Between Sydney / Brisbane;
Sydney / Melbourne;
Melbourne / Canberra;
Melbourne / Adelaide		 Second day
(between metropolitan areas)
  Between Sydney / Adelaide;
Melbourne / Brisbane;
Melbourne / Tasmania;
Adelaide / Brisbane;
Adelaide / Canberra		 3 days
(between metropolitan areas)
  Between other capital cities * 4-5 days
(between metropolitan areas)
  To other interstate locations Please ask at your local Australia Post retail outlet.
Express Post parcel Between places in the Express Post network Next day

As the order is delivered by a third party, we do not accept responsibility for a lost or damaged parcel. Please contact us immediately if this occurs and our staff will assist you in any possible way.

If you require Express Delivery, please contact us to discuss your options before finalising your order.

You also have the option of picking up your order or arranging your own courier.

Please advise while placing your order if you wish to do so.